Privacy Policy — WebPro Autopost

About · Privacy Policy · Terms of Service · Data deletion

Last updated: 15 November 2026

1. Who we are

WebPro.kz, a web studio in Kyzylorda, Kazakhstan ("we"). This policy covers WebPro Autopost, our tool that publishes our own videos to our own social media accounts and answers messages and comments sent to our accounts. Contact: WhatsApp +7 777 242 49 67 · Instagram @webpro.kz · Facebook Page «WebPro.kz».

2. Data we process

When you message our Instagram account @webpro.kz or our Facebook Page "WebPro.kz", we receive from Meta: your platform-scoped user ID, your public name or username, the text of your messages and their timestamps. If you choose to tell us your name, business name, number of menu items or phone number in the chat, we process that too.

When you comment on our Facebook Page or YouTube channel, we receive the comment text, your public name and the comment ID.

We do not request access to your account, contacts, location or any other data, and we do not process data of people who have not written to us.

3. How we use it

• To answer your question and reply to you in the same chat or comment thread (within Meta's 24-hour messaging window; we never message you first).
• To notify our manager (via a private Telegram chat) when you want to place an order or ask for a human, so that the manager can contact you.

Replies are written by an AI assistant (Anthropic Claude) using only information about our services. You can ask for a human at any time. We do not use your data for advertising, profiling or automated decisions with legal effect, and we never sell it.

4. Who processes the data for us

• Meta Platforms (Instagram, Messenger, Facebook) — delivers the messages.
• Anthropic PBC — the Claude API generates reply text from the recent messages of the conversation. Anthropic does not use API data to train its models.
• Cloudflare, Inc. — hosts the service and stores the short conversation state described below.
• Telegram — internal notifications to our manager.

5. Storage and retention

For each conversation we keep only a small record (last message ID, conversation stage and the order details you gave) in Cloudflare's encrypted storage. It is deleted automatically 30 days after the last message. Message history itself stays in your Instagram/Messenger inbox under Meta's policies.

6. Deleting your data

Write "delete my data" to us in Instagram Direct, Messenger or WhatsApp +7 777 242 49 67. We delete everything we store about you within 7 days and confirm in the same chat. See Data deletion instructions.

7. YouTube API Services

WebPro Autopost uses YouTube API Services to upload WebPro.kz's own videos to WebPro.kz's own YouTube channel and to reply to comments on that channel. By using this service you agree to the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy. The only YouTube data we store is the OAuth refresh token of our own channel. Access can be revoked at any time at Google security settings; after revocation we delete the stored token within 7 days.

8. TikTok

WebPro Autopost uses the TikTok Content Posting API only to publish WebPro.kz's own videos to WebPro.kz's own TikTok account. We store only that account's access token. Access can be revoked in the TikTok app: Settings and privacy → Security → Manage app permissions. See the TikTok Privacy Policy.

9. Changes and contact

We will post any changes on this page. Questions: WhatsApp +7 777 242 49 67 · Instagram @webpro.kz · Facebook Page «WebPro.kz».